Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Resolution Guarantee

  • Our group of qualified professionals will try their best to respond to your assistance inquiries in about 1 hour. If, however, the situation you have experienced needs some help from the Administrators’ =Dept,= we’ll forward the ticket to the technician on shift and will write a reply to tell you.

  • Top quality support service
  • Qualified Technical Support Service

  • Our tech help and support Dept will be working for you day–and–night to to reply to all support request tickets that you send to us. We offer technical help and support for the packages that are installed in advance on your hosting server. These include our in–house made Hosting Control Panel, the chosen OS along with the server admin panel (depending on the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • In the Hosting Control Panel that will come for free with your virtual server, you can easily find an instructional Help section, which includes all you should have knowledge of when managing your web–sites and apps. We have introduced a wide array of how–to articles and reviews and video courses that display the standard site management duties in an easy–to–understand manner.