1 hour ticket response
We are committed to supplying a quick and adequate reply to each trouble ticket sent by a user. Our professional client care team representatives will examine your inquiry and will think of the most efficient option. We offer a 1–hour response time guarantee for all support tickets. Actually, our average tech support ticket response time has proved to be 20 minutes.
A Premium–Quality Client Care Service
We’ve got a team of web hosting support professionals who will be happy to reply to all your inquiries whenever you require help. Most of our help desk support team representatives have several years of experience in the Linux web hosting sector, which means that you can constantly rely on rapid and exhaustive answers to your inquiries.
An Easy–to–Navigate Help Center Section
Included in the Hosting Control Panel is an intuitive Help Center, which offers various sources of information. You can browse through a routinely updated knowledge base offering web hosting account administration articles and web site management articles, watch our instructional video tutorials or take a gaze at our F.A.Q. database.