Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Hosting Control Panel you can find an exhaustive Help section offering a lot of articles and commonly asked questions. They are compiled by our support team of proficient techs. Just fill in your question and our clever platform will give you the best answer.

  • Top quality support service

  • Video Tutorials

  • If you would rather watch how a task is implemented or how a problem is rectified, instead of just reading about it, then check out our selection of educational video tutorials. They address plenty of different topics and will help you swiftly find your way around the Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer care service with a sixty–minute support ticket response guarantee. Our team of practiced techs will be at your disposal to attend to all the enquiries that you could possibly have. During non–busy times, a response will be given within just 20 minutes.