Service Uptime

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Typically clients check the features they're going to get with a given web hosting plan and forget something just as essential - the service uptime. As good as a plan might be, regular downtimes may result in lower search engine ranking positions and lost customers regardless of what the reason behind them might be. Not surprisingly, very few people would come back to an Internet site that's unavailable half the time, not mentioning the wasted funds assuming you have invested in an advertising campaign. This is why, if you purchase a new web hosting plan, you should make sure that the service shall be stable and your websites will be online constantly. This means a boost in traffic, or in case that you've got an online store, for instance, greater uptime usually means more satisfied customers.

Service Uptime Guarantee in Web Hosting

We guarantee 99.9% network uptime for every single web hosting account on our web servers. We utilize an avant-garde cloud web hosting platform in which each part of the website hosting service is managed by a different set of web servers, so if one server fails, the other ones inside the cluster will take over immediately. The cloud platform also decreases the overall load considerably, and so the website hosting service is considerably more stable in comparison with a service where everything runs on only one machine and your Internet sites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to ensure that your websites will remain online no matter what. Hardware and software firewalls guarantee the correct functioning of the web servers in case of DDoS attacks whereas in the case of any software trouble, we have professionals overseeing the web servers 24/7.

Service Uptime Guarantee in Semi-dedicated Hosting

We guarantee 99.9% uptime for each and every semi-dedicated server package obtained through our company. You can forget all about about your website being inaccessible for whatever reason because we use a top-notch cloud hosting platform with a custom-built load balancing system. Instead of running everything on just a single web server and risking one service to take everything down, we have now distributed the numerous services among their own sets of web servers. Basically, your files, database, emails, stats, and so forth, are addressed by independent clusters, so the failure of one server has no impact on the overall service or on your Internet websites. Multiple backbone Internet providers and diesel backup generators guarantee that infrastructural problems are not going to affect your Internet sites either. We have hardware and software firewalls as well as an experienced team of professionals to keep track of the incoming & outgoing traffic and to respond to each software issue 24/7.

Service Uptime Guarantee in VPS

The service uptime shall never be an issue when you get a virtual private server from our company. The physical hosting server where your account will be created is going to be up and running a minimum of 99.9% of the time which includes maintenance procedures, which means that you will be able to enjoy a quick and really stable web hosting service at all times. To prevent any prospects for service interruptions, our data centers use multiple Internet service providers and powerful diesel generators to make certain that nothing will affect the proper operation of your Internet sites. We have a team of experienced professionals which will resolve instantly any software problems that may appear, while hardware issues are prevented by using new and meticulously tested web server parts and hard disks working in RAID. In the event of DDoS attacks, we've got hardware and software firewalls to filter the unwanted traffic to your server.

Service Uptime Guarantee in Dedicated Hosting

All of our dedicated solutions feature a 99.9% hosting server and network uptime warranty and maintenance procedures are contained in the other .01% of the time. We test each and every server thoroughly before we hand it over to the client and we employ new hardware components to prevent any chance of hardware troubles. Any unforeseen software difficulties will be resolved promptly by our system administrators as they monitor all the machines 24/7. In order to avoid infrastructural issues, our data center facility in downtown Chicago employs powerful diesel backup generators, while the connectivity to the machines is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your websites are flooded, we can take action instantly and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper operation of your web sites.