Phone Support in Web Hosting
In case you decide to use one of our Linux web hosting, you will be able to connect with our customer support crew via phone for 14 hours a day. We can help you choose the most suitable plan for your websites since we are aware that it is better to discuss such matters with a live person. In case you already own an account, we will assist you with all your sales/billing questions as well as general matters, even with some tech situations that do not need a long time or escalation to a system administrator because it'll be more convenient to open a support ticket for time-consuming issues so as to have the entire communication in one place. We now have phone numbers in the United States of America, Great Britain and Australia, so you can call the one you prefer and talk with one of our representatives.
Phone Support in Semi-dedicated Hosting
The support services forall semi-dedicated server plans that we supply feature real-time phone support for 14 hours every day. In case you're not sure which package will be appropriate for your websites, you would like to find out more about the package's specs or you need any other kind of info on our solutions, you are able to call any of the local numbers that we have in the U.S.A., the United Kingdom and Australia and our support agents will assist you. In case you already own an account, you're able to contact us about general and sales issues, although we are often able to help with a large number of tech issues as well. For entirely tech problems you'll have to employ our integrated ticketing system where the conversation between you and our tech support crew will be in 1 place, which is the best option in case the problem needs extra time to be taken care of or it needs to be escalated to our system administrators.