Extensive Online Documentation

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In case you have never opened a web hosting account or you are changing companies and the new one uses an account administration tool that you have not seen before, you may become confused about how to do a particular task in your account or on your desktop PC. That’s the reason why, some hosting providers have compiled a knowledge base, which describes the most frequent inquiries and challenges related to the specific platform they use, rather than adding only generic details. This sort of knowledge base will allow you to find the required info swiftly and effortlessly, so you will not need to devote loads of time and effort to issues that may require something as elementary as pushing a button or selecting a checkbox. Thus, not only can you get stuff done, but you can also become aware of lots of new and important things, both about the way you can manage your account and about the way the web hosting service works in general.

Extensive Online Documentation in Web Hosting

If you have purchased your very first web hosting plan from our company or have moved your site over to us, you will get accustomed to our services and our custom-built Hepsia Control Panel very quickly as we have compiled an exhaustive web-based knowledge base where you can find all the information that you will ever need – both general info with regard to the hosting service as a whole and more specific info about the different features that you can use and the challenges that you can come across. The articles themselves are located in 2 places. The full article list can be accessed through the Help section of the Control Panel. You can find articles that are dedicated to the different features in each and every Control Panel section as well. You can learn how to do virtually everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles feature thorough instructions, so you won’t ever get lost on account of an ambiguous text. Certainly, in case you run into a more specific obstacle and you are unable to find anything about it in our knowledge base, you can contact our customer support engineers 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers come with a comprehensive online article repository where you can find any information that you may need about our hosting services or about the Hepsia Control Panel that we are using. We’ve compiled it on the basis of the feedback that we have received from our clients throughout the years and, hence, our articles deal with specific problems that you may bump into and include the best means of resolving them, for instance getting a 500 Internal Server Error message or being unable to send e-mail messages from your PC although you have the correct SMTP server settings. The articles are available in each and every Control Panel section and you can examine them at any given moment. They can help you boost your knowledge not only about our services, but also about the web hosting service as a whole, as they feature comprehensive instructions and general info such as what cron jobs or file permissions are.